Partner Development Manager, AI & Digital Experience Analytics

Conviva • Foster City, CA

100d • $250,000 - $350,000

About The Position

Conviva is pioneering a new category of outcome-centric performance insights. Powered by our planet-scale Operational Data Platform (ODP) and proprietary Time State technology, Conviva connects the entire digital journey—across apps, websites, and AI agents—to reveal not just what happened, but why it happened. Our platform specializes in monitoring and optimizing client–agent interactions in production, at scale, ensuring that every engagement is tied directly to measurable business outcomes. This positions Conviva as the trusted performance analytics layer for enterprises embracing agentic AI. Yet, the broader market is facing an AI value crisis. Despite heavy investments, Gartner predicts that 40% of agentic AI projects will be canceled due to unclear business value—what we call the “agentic paradox”, where deployments fail to deliver tangible outcomes. Conviva solves this paradox by bridging the gap between AI investments and business impact, enabling enterprises to de-risk adoption, guarantee performance, and unlock new revenue streams through continuous optimization.

Requirements

• 5 to 8+ years of experience in partner development, channel sales, or alliances within enterprise B2B SaaS.
• Bachelor’s degree required, advanced degree a plus.
• Demonstrated success recruiting, enabling, and growing partner ecosystems (MSPs, SIs, or digital agencies).
• Familiarity with enterprise SaaS ecosystems such as CRM, ITSM, and cloud marketplaces.
• Strong understanding of AI, analytics, and observability platforms.
• Excellent communication, relationship-building, and negotiation skills with the ability to engage stakeholders from technical teams to C-level executives.
• Proven ability to operate in fast-paced, cross-functional environments.

Nice To Haves

• Experience working across multiple industries (e.g., Telecommunications, Airlines, Retail, Financial Services) and with both B2B and B2C use cases is a strong plus.

Responsibilities

• Identify and recruit a pipeline of high-potential partners including Tier 1 & Tier 2 SIs, agencies, and MSPs aligned with enterprise AI and digital transformation.
• Collaborate with sales and partner teams to generate partner-sourced pipeline, accelerate deal velocity, and close whitespace opportunities.
• Drive joint GTM motions, including marketplace listings, events, and co-marketing campaigns.
• Serve as the day-to-day point of contact for partners, manage regular business reviews, and track measurable outcomes like sourced pipeline and revenue.
• Represent Conviva at partner enablement sessions, industry forums, and strategic events to amplify our brand within the ecosystem.

Benefits

• On-Target Earnings (OTE) of $250,000 - $350,000, which includes base salary and variable compensation, plus equity and benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees