Partner Advocacy Manager

Pax8

5d•Remote

About The Position

Partner Advocacy Manager United States (Remote) What makes this role exciting This is a unique opportunity to shape the voice of our partners at scale. You’ll lead programs that directly influence our strategic direction, strengthen our partner community, and elevate how Pax8 listens, learns, and evolves. You’ll join a fast‑moving environment where AI is rapidly accelerating how we gather insights, engage the ecosystem, and empower partners — and you’ll grow right alongside it. Life at Pax8 You’ll be part of a creative, high‑energy culture where collaboration fuels innovation and where partner experience sits at the heart of what we do. Learn more about our work and our values through stories on our https://www.pax8.com/blog and explore how we’re transforming the channel at https://www.pax8.com. The impact you’ll make Your leadership helps shape how Pax8 listens to partners — transforming qualitative insights into strategic intelligence that fuels innovation and strengthens our ecosystem. You’ll elevate relationships, increase our global community footprint, and ensure partners feel heard, valued, and connected. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Job Applicant Privacy Notice Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!

Requirements

Substantial experience cultivating relationships across diverse stakeholders, especially within MSP or services‑driven environments.
Proven ability to guide high‑impact programs, orchestrate complex events, and unify global communities.
Strong influencing skills with the presence to navigate executive conversations and translate partner insights into clear, actionable recommendations.
Demonstrated ability to work collaboratively across global teams, driving alignment and championing partner‑led thinking.
Comfort with tools such as Salesforce, Cvent, or insight/engagement platforms, plus a curiosity for how AI elevates decision‑making and operational efficiency.
Excellent communication, adaptability, and problem‑solving skills — with the confidence to represent Pax8 at events and act as a credible voice in the MSP community.

Responsibilities

Partner Relationships Build trusted, long-term relationships with PAC members and top-tier MSPs worldwide — hosting virtual sessions, regional engagements, in-person meetups, and community moments that keep members connected and inspired.
Program Strategy & Vision Craft a compelling vision for global PAC engagement, shaping programs that elevate partner influence, bring forward emerging trends, and embed Managed Intelligence and AI-driven insights into our council experience.
Community Building Support the wider channel community by amplifying engagement at industry events, facilitating conversations, and helping scale a thriving PAC network, including alumni and advocacy layers.
Cross‑Functional Collaboration Work closely with teams across sales, marketing, product, and global operations to ensure PAC insights directly inform initiatives, strengthen partner experience, and support smarter decision-making.
Leadership & Coaching Champion clear communication and alignment with individual contributors, supporting their growth, navigating challenges, and guiding them in translating partner feedback into meaningful strategic action.

Benefits

Medical, dental, and vision coverage
Company-paid life insurance, AD&D, short-term and long-term disability
401(k) with generous employer match
Flexible PTO, paid holidays, paid sick time, parental leave
One-time remote work stipend
LinkedIn Learning access
Employee assistance program, mental health support, wellness resources
Additional voluntary benefits including pet insurance, legal assistance, hospital indemnity, and critical illness
Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups