Partner Advisor Manager NEW

Enfin • Austin, TX

383d • Remote

About The Position

The Partner Advisor Manager plays a crucial role in overseeing and enhancing the management of Enfin's installer network. This position is responsible for supporting risk mitigation strategies and improving decision-making processes within accounts, focusing on aligning merchant network interests with organizational goals and efficiently resolving installer issues. The role aims to bridge the gap between Operations and Risk by proactively managing pipelines and operational processes, ensuring strategic decisions boost client success and organizational resilience.

Requirements

• Bachelor's degree in business management or related field
• Minimum of 5+ years of solar industry operations experience in PPA/leases and/or loans preferred
• Strong written and oral communication skills
• Ability to influence parties to desired outcomes
• Ability to engage, maintain, and foster installer relationships
• Ability to work cross-functionally to drive process improvement and complete projects
• Demonstrated track record of successfully managing multiple projects simultaneously
• Excellent time management and prioritization skills
• Ability to work effectively under pressure and meet strict deadlines

Responsibilities

• Provide quality quantitative information to aid in account management decision-making
• Manage the installer network through clear stratifications, setting expectations, and ensuring procedural execution
• Enhance the timeliness and efficiency of resolving installer issues
• Execute on net settlements, providing partners with accurate data on balances due and detailing how deductions will be applied
• Strategically manage pipelines by arranging payment plans with installers in a net negative state
• Engage with partners on upcoming FPDs, initiating discussions at 1-30 days post-FPD and pursuing net settlements after 45 days
• Address complaints by identifying root causes and delivering actionable items based on data like inspection reports and installer-provided permits
• Drive data-driven decision-making across the organization
• Act as a stakeholder in internal meetings for the Operations/Risk departments
• Conduct pipeline management meetings to track and address issues in partners' progress
• Perform additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree