Partner Account Manager II, Mid Market

Klaviyo • Boston, MA

298d • $88,480 - $132,720

About The Position

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Manager II, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo's marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners' business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

Requirements

• Adept at influencing and relationship building.
• Partnerships, sales, or account management experience.
• Experience working on accounts in the SMB/MM/Enterprise customer segment.
• Excited about learning a new product offering.
• Comfortable presenting product led discussions and demo'ing the Klaviyo product.
• Thoughtful, engaging, and energetic.
• Obsessed with understanding your customer or partner.
• Comfortable operating independently.
• Comfortable presenting in large groups & showcasing yourself as a thought leader.
• Proactively solicit and act on feedback from your customers, partners, and peers.
• Positive outlook and excellent written and verbal communication skills.
• 3-4 years of SaaS account management, channel and/or sales experience.

Nice To Haves

• Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo's platform.
• Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future.

Responsibilities

• Become a trusted advisor to the 30 partner relationships you manage with key leaders & decision makers at these orgs.
• Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market.
• Build and manage a lead referral pipeline with your partner portfolio.
• Work to understand a partner's organization structure and business goals.
• Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
• Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
• Be comfortable operating with and exceeding revenue-focused goals.
• Bring your creative thinking, strategies, and ideas to advance Klaviyo's values, build our culture, and execute on our vision for the future.
• Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
• Drive co-marketing with our partners.

Benefits

• Medical, dental and vision coverage.
• Health savings accounts.
• Flexible spending accounts.
• 401(k).
• Flexible paid time off.
• Company-paid holidays.
• Culture of learning that includes a learning allowance.
• Access to a professional coaching service for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries