Participant Care Coordinator

St. Paul's Senior Services•San Diego, CA

About The Position

San Diego’s St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possible in their home and community. The healthcare teams at St. Paul’s PACE provide a hands-on approach coordinating medical, social, and home care services so individuals no longer need to manage their medical care alone. This is a temporary position with an anticipated duration of 6 months. Hours: Monday - Friday 8:00 am to 4:30 pm. Job Summary: This position is under the direction and supervision, as assigned, of the Clinic Supervisor, Social Work Supervisor, Behavioral Health Manager, Day Center Supervisor or Home Care CNA Supervisor. Obtains information from participants as directed by providers and/or supervisor in regards to referred services. Participant Care Coordinators will also obtain information from participants and from their respective team meetings for overall planning and coordinating of services. Does scheduling for participant appointments, including outsides consultations, inpatient/outpatient, residential programs and diagnostic studies. Schedules for CNA and/or registry staffing for their assigned departments as needed. Ensures referred service providers have pertinent information to treat or provide services to PACE participants, notify participants of upcoming appointments and schedules transportation when needed.

Requirements

High School Diploma or equivalent required
Two years of administrative support experience
Knowledge of organizational policies, procedures and systems
Knowledge of computer systems and word processing
Skilled in establishing and maintaining effective working relationships with patients, co-workers, medical staff, and the public
Skilled in identifying and recommending problem resolution
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.

Responsibilities

Obtains information from participants as directed by providers and/or supervisor in regards to referred services.
Obtain information from participants and from their respective team meetings for overall planning and coordinating of services.
Scheduling for participant appointments, including outsides consultations, inpatient/outpatient, residential programs and diagnostic studies.
Schedules for CNA and/or registry staffing for their assigned departments as needed.
Ensures referred service providers have pertinent information to treat or provide services to PACE participants, notify participants of upcoming appointments and schedules transportation when needed.