Partial Release Supervisor
About The Position
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. The Lien Release and MERS Supervisor is responsible for the management of all MERS (Mortgage Electronic Registration System) related functions and management of the timely and accurate preparation of the release of lien/satisfaction of mortgages. As the Supervisor, you will perform management of staff duties including, but not limited to analytical forecasting, workload management, trending and reporting, overseeing process-improvement related projects, creating and implementing procedural changes that are brought forth by regulatory changes, documenting processes and updating the monthly QA presentation.
Requirements
- Associate’s degree or equivalent work experience
- 5+ years of relevant work experience
- Strong customer service skills
- Must be highly proficient in Excel and Word
Nice To Haves
- Financial Services and, if possible, mortgage industry experience preferred
Responsibilities
- Develop and ensure execution of standard operating procedures as required for MERS system and management of all communications from MERS detailing requirements
- Project manager for MERS Corporate Resolution Management System. Responsibilities include, but are not limited to, auditing user access, development of new org ids and corporate resolutions
- Manage daily partial release requests that include; Deed Corrections, Subordinations, and Easements
- Manage daily lien release process to ensure all images are being forward timely and addressing any out of compliance issues
- Review vendor monthly scorecard and develop remediation for any issues
- Identify and mitigate areas of financial exposure or risk to Pennymac
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
