Part-time Weekend Front Desk Attendant/Shuttle Driver

Aileron Management LLC-posted 3 months ago
Part-time • Entry Level
Appleton, WI
11-50 employees
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The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays. Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41.

  • Greet and interact with guests in a warm, friendly and professional manner.
  • Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
  • Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs.
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
  • Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information.
  • Listen attentively to guests and assists in resolving issues or concerns.
  • Transport guests safely to and from designated and approved locations using official hotel vehicles.
  • Operate hotel vehicles in a safe manner and in accordance with established laws.
  • Read, track and comply with guest transportation schedules.
  • Properly maintain and clean hotel vehicles.
  • Hotel experience preferred.
  • Customer service experience preferred.
  • Must be at least 18 years old.
  • Must be able to work weekend and holiday shifts.
  • 401(k) Retirement Plan with company match
  • Double-time for working on company designated holidays
  • Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants
  • On-Demand Pay - Access to earned wages before you get your regular paycheck
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