Part Time Weekend Computer Operator

Do it Best•Fort Wayne, IN

12h•Onsite

About The Position

This position involves running network systems processing according to schedule and requests, monitoring disk space, communication lines, and the overall computer system on Friday, Saturday, and Sunday. The operator will respond to operating and error messages, perform level one diagnostics on infrastructure alerts, and provide desktop support. The role requires the ability to achieve results with minimum supervision and adherence to a culture of promptness, dependability, reliability, and teamwork. The ability to lift 30 lbs is also a requirement.

Requirements

A two year degree or working towards a technical field or equivalent experience.
Training specific to computer operations; for instance, technical school, etc.
Familiar with a variety of Network Operating Center hardware, including printers and disk drives, servers, routers, etc.
Ability to work in a team environment and independently, extremely reliable and dependable.
Training and experience with other Network Operating software, windows server, networking systems, job scheduling, backup software, active directory, G-suite, etc.
Active Listening – Giving full attention to what other people are saying, taking time to understand the point being made, and asking appropriate questions
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making
Time Management – Managing one’s own time
Troubleshooting – Determining causes of operating errors and deciding what to do
Speaking – Talking to others to convey information effectively
Judgment and Decision Making – Consider the benefits of potential actions
Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong
Written Comprehension – The ability to read and understand information and ideas presented in a technical manner
Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense

Responsibilities

Monitor the system for equipment failure or errors in performance.
Respond to program error messages by contacting on-call support personnel.
Answer telephone calls to assist computer users encountering problems.
Be aware of procedures under abnormal situations, i.e. retail service center down, disaster recovery, etc.
Analyzing information and evaluating results to choose the best solution and solve problems.
Keeping up-to-date technically and applying new knowledge to the job.
Providing information to manager, co-workers in written form, e-mail, or in person.
Assisting with support help desk tickets (tier 1) including system security tasks.