Part-Time Travel Counselor -- Blackwell Tourism Information Center

State of Oklahoma • Kay, OK

184d • $12

About The Position

Positions in this job family are responsible for establishing contact with customers. They provide the customer with the requested information or assistance concerning the services provided by the agency or direct this request to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; serving as a cashier; and similar activities.

Requirements

• Knowledge of methods and procedures concerning public contact.
• Knowledge of telephone procedures.
• Knowledge of spelling, punctuation and grammar.
• Knowledge of arithmetic.
• Skill to operate various office equipment including computers.
• Ability to work with customers.
• Ability to gather data and facts.
• Ability to keep records.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service.
• Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.
• Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services.
• Receives requests for information and services and provides such services using advanced technological equipment.
• Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities.
• Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 251-500 employees