PART TIME Tier 1 Help Desk Specialist
Dkw Communications•Washington, DC
472d
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About The Position
The Part-Time Help Desk Specialist (Tier 1) at DKW Communications will provide essential support to the United States Agency for International Development (USAID) Office of the Inspector General (OIG). This role involves resolving common help desk requests, triaging and escalating tickets, and ensuring timely and accurate support for users. The position requires a commitment of 20 hours per week and involves both onsite and remote support responsibilities.
