Part Time Teller, Fairhaven, MA

Banco Santander • Fairhaven, MA

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About The Position

Part Time Teller, Fairhaven, MA Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! USA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity. Essential Functions/Responsibilty Statements: Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Adheres to safe deposit box procedures/ operations and guidelines. Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. Provides legendary Customer Service in addition to recognizing referral opportunities. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.

Requirements

• H.S Diploma in or equivalent work experience (Req) in
• Cash Handling experience in a Retail or Banking environment, 0-3 years (Req)
• Superior customer service skills.
• General Math skills.
• Detail oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear, and consistent manner.
• Ability to effectively ask questions and identify needs to enhance the customer relationship .

Responsibilities

• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adheres to safe deposit box procedures/ operations and guidelines.
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
• Provides legendary Customer Service in addition to recognizing referral opportunities.
• Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees