Part Time Teller - Fargo, ND - Timber Creek

Bell Bank • Fargo, ND

5d

About The Position

The Teller represents Bell Bank to our customers in a courteous and professional
manner and provides prompt, efficient, and accurate service in the processing of
teller transactions in accordance with established policies and procedures.

Bell Bank Culture, Policy and Accountability Standards:

Know by name and face as many customers and employees as possible, calling
them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service
Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures
and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act
and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance
with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.

Requirements

• High school diploma or GED required
• Bookkeeping, calculator, and keyboarding skills.
• Good communication, listening, and social skills
• Timeliness and reliability.
• Ability to be flexible, prioritize tasks, and stay poised under pressure.
• Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
• Flex Teller must be flexible in schedule and have ability to commute to any location within a specific region as needed.
• Part Time Teller must work a set minimum number of hours per week, as determined by the branch leadership.

Nice To Haves

• 1-2 years of customer experience preferred
• Experience using Microsoft products: Outlook, Word, Excel, preferred

Responsibilities

• Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Maintains a positive and welcoming environment, ensuring each customer interaction enhances their overall banking experience.
• Accurately processes financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction.
• Addresses customer issues and grievances as able. Escalates complex customer issues and seeks guidance when necessary to ensure accurate resolution and compliance with policies.
• Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors.
• Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams.
• Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas.
• Maintains security and confidentiality of personal customer information.
• Completes annual trainings, including: Departmental trainings Security trainings Banking regulation trainings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees