Part Time Teller | Downtown Glenview

Busey Bank • Glenview, IL

20h • $17 - $19

About The Position

The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies.

Requirements

• Strong customer service skills
• Strong interpersonal communication skills
• Bank compliance, security, and operational policies
• Learn to operate basic office equipment and systems at teller terminal.
• Accurately count money
• Perform duties and make decisions under frequent time pressures
• Stand for extended periods of time
• Lift 50 pounds
• High School diploma (or equivalent)

Nice To Haves

• Cash handling experience (preferred)

Responsibilities

• Greet customers and provide assistance in a friendly and professional manner.
• Address customer inquiries and resolve concerns related to their accounts and banking services.
• Offer information about bank products and services, including promotions, new accounts, loans, and credit cards.
• Process customer deposits, withdrawals, check cashing, and account transfers.
• Verify customer identities and ensure transaction accuracy.
• Balance cash drawers and maintain proper records of all transactions.
• Ensure compliance with all applicable banking policies, procedures, and regulations.
• Accurately count, handle, and safeguard cash and other negotiable instruments.
• Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities.
• Assist customers with account inquiries, including balances, statements, and transaction history.
• Support customers in completing forms for various banking requests (e.g., stop payments, account closures).
• Process loan payments and assist with basic loan inquiries.
• Identify opportunities to promote additional bank services and products that meet customer needs.
• Refer customers to other departments (e.g., loans, investments, credit) when appropriate.
• Ensure all transactions are completed in compliance with the bank’s policies and legal regulations.
• Maintain the confidentiality of customer information.
• Report suspicious activities or potential fraud.
• Maintain accurate records and documentation of all transactions.
• Assist with reconciling daily transactions and balancing the cash drawer

Benefits

• Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results.
• Your personal and professional well-being—now and in the years to come—are important to us.
• Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, wellness incentives and an employee assistance program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED