Austin Telco Federal Credit Union-posted about 22 hours ago
Part-time • Entry Level
Onsite • Cedar Park, TX
101-250 employees

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact, on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Part-Time Teller position could be your next great opportunity. Come grow with us and make a difference every day.

  • Provide accurate, courteous, and prompt service to members via phone and in person
  • Assist members with account inquiries, balances, and general information
  • Process deposits, withdrawals, payments, cash advances, and other account transactions
  • Open new accounts for existing members, ensuring full disclosure of products and fees
  • Balance cash drawer daily and maintain transaction accuracy
  • Issue teller checks, cashier checks, and other member-requested items
  • Close accounts following proper procedures and verification
  • Support branch management and assist with coin counter transactions
  • Monitor for potential check and identity scams to protect members and the credit union
  • Complete assigned training sessions and stay current on policies and procedures
  • High school diploma or equivalent required
  • 6+ months of experience in customer service, cash handling, or banking
  • Strong attention to detail and accuracy in financial transactions
  • Excellent verbal and written communication skills
  • Ability to work effectively in a team-oriented, fast-paced environment
  • Basic proficiency with computers and office software; experience with financial systems a plus
  • Professional demeanor and a commitment to providing exceptional member service
  • Ability to maintain confidentiality and adhere to credit union policies and procedures
  • Willingness to learn and adapt to new systems, procedures, and member needs
  • A member-first mindset with a warm and professional communication style
  • Good credit standing (verified prior to hire)
  • Successful background check and drug screening upon offer
  • experience with financial systems a plus
  • Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
  • Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
  • Community Engagement: Volunteer opportunities and credit union-sponsored events.
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