Part-Time Teller

First Bank • Tuscaloosa, AL

84d

About The Position

This position is part-time and will work 20 hours a week. Ideally Monday thru Friday 10:00am - 3:00pm. The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities as appropriate.

Requirements

• Basic computer and math skills required.
• High school diploma or the equivalent required.
• Less than two years of experience.
• Must be bonded within first six months of employment.

Responsibilities

• Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic customer inquiries regarding account balances, transaction history, service charges, interest rates, etc.
• Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, balance ATM, adequate supplies in teller station.
• Demonstrate knowledge of available products and services, and educate customers on emerging bank technology and digital solutions such as mobile, online, ATM and other offerings.
• Recognize customer needs and refer customers to appropriate bank partner(s) for cross-sell or service opportunities.
• Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines.
• Provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
• Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies.
• Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED