Part Time Teller, South Union, Lawrence, MA

Santander Bank • Lawrence, MA

359d • $29,250 - $45,000

About The Position

The Part Time Teller position at Santander Bank serves as the first point of contact for consumer and small- to medium-sized clients. The role involves assisting clients with resolving product, service, or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Tellers are also responsible for selling targeted products and services as part of client-initiated interactions and maintaining operational integrity. The position requires providing exceptional customer service, adhering to safe deposit box procedures, and educating customers about bank products and services.

Requirements

• High School Diploma or equivalent work experience.
• 0+ years of cash handling experience in a retail or banking environment.
• Superior customer service skills.
• General math skills.
• Detail-oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with the ability to be concise, clear, and consistent.

Responsibilities

• Provides exceptional customer service by meeting all customer demands related to straightforward inquiries.
• Adheres to safe deposit box procedures and operations.
• Educates and engages customers regarding their current and future financial needs.
• Assists in exceeding service goals by minimizing customer wait times and processing transactions accurately and efficiently.
• Recognizes referral opportunities and provides legendary customer service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees