Part Time Teller, Silver Lane, East Hartford, CT

Santander Bank • Hartford, CT

283d • $29,250 - $45,000

About The Position

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US. Our Tellers process face-to-face customer transactions for a variety of routine financial transactions.

Requirements

• High school diploma or equivalent (GED)
• Cash Handling experience in a Retail or Banking environment
• Ability to adhere to policies, procedures, and instructions of management
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Detail oriented with the ability to function in a fast-paced and changing environment
• General Math skills
• Superior customer service skills
• Minimal physical effort such as sitting, standing, and walking
• Actively seeks information to understand customer needs
• Communicates clearly and precisely
• Listens carefully and asks questions to clarify understanding
• Displays a can-do attitude and willingness to learn
• Proactively clarifies one's tasks and responsibilities
• Has basic understanding of organization's flagship products and services
• Can identify the risk return of products and services
• Learns about and diligently follows established risk management policies, processes and procedures
• Learns new methods and procedures or modifies them to meet new standards
• Is positive about new approaches and methods resulting from change
• Works effectively in team settings
• Shows appreciation for others' help and lends a hand when needed to complete shared tasks

Responsibilities

• Adheres to safe deposit box procedures/operations and guidelines
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
• Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations

Benefits

• Eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED