Part Time Teller, Parkchester, Bronx, NY

Santander Bank

388d • $27,750 - $43,000

About The Position

The Part Time Teller position at Santander involves processing face-to-face customer transactions for various routine financial services. The role focuses on providing exceptional customer service, educating customers about bank products, and achieving service goals while adhering to operational guidelines.

Requirements

• High school diploma or equivalent (GED)
• Cash handling experience in a retail or banking environment
• Ability to adhere to policies, procedures, and instructions of management
• Ability to effectively ask questions and identify customer needs
• Detail-oriented with the ability to function in a fast-paced environment
• General math skills
• Superior customer service skills

Nice To Haves

• Ability to communicate clearly and precisely
• Ability to listen carefully and ask questions to clarify understanding
• Displays a can-do attitude and willingness to learn
• Proactively clarifies tasks and responsibilities
• Basic understanding of the organization's flagship products and services
• Ability to identify the risk-return of products and services
• Willingness to learn new methods and procedures

Responsibilities

• Adheres to safe deposit box procedures/operations and guidelines
• Assists in exceeding service goals by minimizing customer wait times and accurately processing transactions
• Educates and engages customers regarding their financial needs and bank products
• Provides exceptional customer service for straightforward inquiries with support from experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals
• Validates transactions for system or operational changes to ensure compliance with regulations

Benefits

• Overtime compensation for hours worked over 40 hours per week
• Diversity and inclusion initiatives
• Equal opportunity employer policies

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED