Part Time Teller, Fairhaven, MA

Santander Bank • Fairhaven, MA

384d

About The Position

The Part Time Teller position at Santander Bank involves processing face-to-face customer transactions and providing exceptional customer service. The role focuses on meeting customer needs, educating them about bank products, and achieving service goals while adhering to operational guidelines.

Requirements

• High school diploma or equivalent (GED).
• 0-3 years of cash handling experience in a retail or banking environment.
• Ability to adhere to policies, procedures, and instructions of management.
• Ability to effectively ask questions and identify customer needs.
• Detail-oriented with the ability to function in a fast-paced environment.
• General math skills.
• Superior customer service skills.

Nice To Haves

• Ability to communicate clearly and precisely.
• Ability to listen carefully and ask questions to clarify understanding.
• Displays a can-do attitude and willingness to learn.
• Proactively clarifies tasks and responsibilities.
• Basic understanding of the organization's flagship products and services.

Responsibilities

• Adheres to safe deposit box procedures/operations and guidelines.
• Assists in exceeding service goals by minimizing customer wait times and accurately processing customer transactions.
• Educates and engages customers regarding their financial needs and bank products.
• Provides exceptional customer service for straightforward inquiries with support from experienced personnel.
• Recognizes sales opportunities and cross-sells bank products by making quality referrals and meeting teller goals.
• Validates transactions for system or operational changes to ensure compliance with regulations.

Benefits

• Overtime compensation calculated at 1.5 times the regular rate for hours worked over 40 hours per week.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED