Part Time Team Supervisor (NWT)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

100d • $35 - $37

About The Position

The Manhattan Outreach Consortium is a borough-wide initiative to reach out to and quickly move street homeless individuals into permanent housing. Our Night and Weekend team serves the majority of the island of Manhattan. The position involves coordinating and supporting the activities of the team’s operations on weekends, supervising staff, and ensuring proper reporting of outcomes.

Requirements

• Bachelor’s degree required.
• LMSW Preferred.
• Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least 1 year as a licensed driver and no suspensions within the last 3 years).
• Experience with persons with mental illness or homelessness preferred.
• Ability to be flexible in a fast-paced work environment.
• Strong written and verbal skills.
• Team player.
• Good judgement.
• Proficient in Microsoft Outlook.
• Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES.

Responsibilities

• Supervise staff on their shift and coordinate assignments.
• Ensure tasks are being completed appropriately.
• Onboard new staff.
• Complete timesheets for staff on the supervisor’s shift team.
• Complete probationary and annual evaluations for staff on team.
• Manage any disciplinary processes that arise with the rest of NWT management team.
• Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients.
• Outreach to new and current clients in promoting service goals and escorting clients when needed.
• Respond to special assignments from DHS, community officials, and other organizations.
• Communicate and build relationships with community stakeholders.
• Respond to 311 calls regarding unsheltered individuals.
• Assess individuals for safety and advocate for additional services when needed.
• Document client engagements, area reports, and special assignments in MOC and DHS databases.
• Prepare reports on shift activities and client status.
• Assist in training of new staff and participate in group trainings for current staff.
• Drive outreach vehicle.
• Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times.
• Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan.
• Work some holiday shifts as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees