Part Time System Alarm Monitor

M.C. Dean, Inc•Tysons, VA

24d

About The Position

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Part time Alarm Monitor to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Requirements

ACTIVE TS/SCI w/ POLY is REQUIRED
High School Diploma or GED with 6+ years of experience
Reliable transportation
Must successfully pass a background check and drug screen.

Nice To Haves

Previous experience in a security operations center setting

Responsibilities

The Part-Time System Alarm Monitor position supports 24/7 operations at facilities in the WMA. This position requires ability to support shift work, weekends, and holidays.
This position is the first level of support for internal and external customers using a variety of databases and customer driven procedures.
The system alarm monitor will be answering phones, dispatching technicians, entering service requests, troubleshooting issues with customers, and performing various other administrative duties.
work independently and as a team
can work in a fast based mission critical environment and have attention to detail.
multi task and prioritize based on established work flows
ability to pick up and retain new information quickly and apply to on the job duties.
ability to work with computer systems and experienced in MS office suite

Benefits

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave