About The Position

As a Retail Supervisor at Nike Natick, you will be referred to as a Specialist. This role emphasizes a holistic approach to fitness and wellness, where you will provide a premium boutique experience to customers, helping them find what they need to feel their best on their fitness journey. You will be part of a team that supports each other in achieving goals and encourages bold ideas. Your impact on customer experiences is significant, as you will be involved in iconic moments when customers find their dream products.

Requirements

  • Must be at least 18 years old
  • 1 year of retail or consumer service experience preferred
  • Flexibility to work nights, weekends, and holidays based on store needs
  • Ability to use customer service authentically to ensure customers feel seen and understood
  • Ability to learn and train on the latest products and technologies
  • Physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations

Responsibilities

  • Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
  • Bringing your positive attitude and passion to your teammates and customers every day
  • Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life
  • Making customers feel welcome, that you care about their fitness wants and needs, and exceed their expectations at every step of their journey
  • Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
  • Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
  • Showing up for your teammates by attending store events

Benefits

  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
  • Accrued Paid Time Off and Holiday Pay
  • Eligibility for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired for employees working 20 hours or more per week
  • Eligibility for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for employees working 20 hours or more per week
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Leather and Allied Product Manufacturing

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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