Part Time Store Supervisor - Santana Row - San Jose, CA

Casper Sleep Inc.•San Jose, CA

34d•$20 - $24

About The Position

At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life! Casper's Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, we've reached over 70 retail locations and are growing! We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

Requirements

1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
Deep and demonstrated understanding of service excellence in a consumer environment.
Outstanding communication skills with a knack for building consensus via influence.
Naturally curious and solves problems with grace and optimism.
Available to work at minimum 2 days a week with weekend availability
Ability to move boxes weighing up to 150 lbs and be on your feet all day

Nice To Haves

Financial management experience preferred.
The desire to work in a fast paced, entrepreneurial environment - understands the importance of experimentation and iteration

Responsibilities

Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
Help lead and advise associate team on sales floor with goal driven approach.
Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
Help find ways to improve store operations and to improve overall customer experience.
Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
Help Casper reinvent retail by creating unique, optimal retail experiences.
Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback.