Part Time Stihl Tech (Dearborn, MI)

Ace Hardware • Dearborn, MI

77d • $15

About The Position

Great Lakes Ace Hardware is growing and expanding! We are looking to add friendly faces to our existing team! The ideal candidate for the STIHL Technician Position will be mechanically inclined and have experience in small engine repair and equipment maintenance, preferably with STIHL power equipment. The preferred candidate will have the ability to show consumers how to properly use a wide variety of STIHL power equipment. In addition, this candidate will be responsible for maintaining outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team.

Requirements

• Mechanically inclined with experience in small engine repair and equipment maintenance.
• Experience with STIHL power equipment preferred.
• Ability to show consumers how to properly use a wide variety of STIHL power equipment.
• Strong customer service skills.
• Effective communication skills.

Responsibilities

• Ensures equipment is repaired, safe, and ready to process.
• Orders repair parts as needed for equipment repair.
• Ensures proper check in and check out of equipment.
• Maintains repair schedule and regular maintenance schedules for all STIHL equipment.
• Identifies and notifies management of any pricing irregularities in the system.
• Ensures customers are provided with the highest levels of customer service.
• Greets all customers and assists in answering questions about merchandise and locating merchandising.
• Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
• Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
• Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram.
• Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
• Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.
• Maintains familiarity with new products and ad merchandise.
• Practices loss prevention techniques to minimize shoplifting losses.
• Follows GLA policies and procedures for all transactions.
• Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member.
• Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
• Assists with color matching and mixing paint.
• Operates cash register by scanning all merchandise, engaging the customer through suggestive selling.
• Adhere to all company policies.
• Participates in periodic team meetings.
• A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.

Benefits

• $15 per hour compensation.

What This Job Offers

• Industry: Building Material and Garden Equipment and Supplies Dealers
• Number of Employees: 5,001-10,000 employees