Part-Time Stand Alone Attended Donation Center Associate - Clifton Donation Center

Goodwill • Clifton, CO

132d • $16

About The Position

The Associate I, Stand Alone Attended Donation Center (ADC) - Donation Services, is typically the first point of contact for customers that are dropping off donated items at a stand-alone donations' centers. The ADC Donation Services Associates will provide excellent and friendly customer service by greeting customers' timely and helping the customer as needed. Customer assistance may include lifting or unloading donations from a customer's vehicle or other areas. Associates are expected to handle goods with care, showing respect for all items donated.

Requirements

• A High school diploma or equivalent is preferred.
• One (1) year of customer service experience is preferred.
• Must be able to make decisions by following Goodwill standards and guidelines.
• Must have basic computer skills; ability to log into a computer system to order supplies and send and receive email.
• Must be able to work in various outside weather conditions with varying outside temperatures.
• Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.
• Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
• Ability to communicate effectively both verbally and electronically with customers, managers, supervisors, staff, and peers.
• Ability to read, comprehend, write, and communicate effectively in English.
• Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

Responsibilities

• Provides excellent customer service, greeting customers in a timely manner.
• Assists every customer by unloading donations from vehicle or other areas.
• Ensured that all donated items are handled with care and sorted into appropriate bins or production areas.
• Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
• Maintains donation centers' shed and trailer where applicable.
• Follows appropriate opening and closing procedures.
• Ensure supplies are kept well stocked as necessary.
• Records and reports accurate donation count daily.
• Assist drivers in loading and unloading donations onto the truck.
• Timely communication when donation warehouse and/or trailer(s) are becoming full and a truck is needed.
• Follows all donation center policies and procedures.
• Adheres to training guidelines pertaining to accepting and handling donations.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Benefits

• Pay: $16.50 Hr.
• Part Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty and bereavement leave.
• All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.
• Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED