Milton Martin Toyota-posted 16 days ago
Part-time • Entry Level
Gainesville, GA

Join the Service Team at Milton Martin Toyota! Position: Part-Time Service Coordinator Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced, customer-focused environment? Milton Martin Toyota is seeking a Part-Time Service Coordinator to join our Business Development Center (BDC): an essential part of our service department’s success. As the first point of contact for many of our valued customers, you’ll play a key role in shaping their service experience from the very first call. If you’re friendly, detail-oriented, and driven by results, we’d love to hear from you! What We Offer: Part-time schedule with flexible hours + incentives Supportive team culture and a professional, friendly work environment Opportunities for growth and on-the-job training Employee discounts and recognition programs What You’ll Do:

  • Handle inbound service calls promptly and professionally to assist customers and schedule appointments
  • Make outbound calls to follow up on recalls, order parts notifications and service reminders
  • Review service history to recommend additional services when appropriate
  • Stay current on service promotions, recalls, and dealership updates
  • Operate CRM and DMS software confidently and accurately
  • Develop knowledge of Toyota vehicles and service offerings
  • Excellent verbal communication and active listening skills
  • Strong attention to detail and follow-through
  • Professional phone presence and solid organizational skills
  • Ability to multitask in a high-volume call environment
  • Comfortable using CRM/DMS or similar scheduling systems or willing to learn
  • Positive attitude, team-oriented, and dependable
  • Bilingual (English/Spanish) a plus!
  • Part-time schedule with flexible hours + incentives
  • Supportive team culture and a professional, friendly work environment
  • Opportunities for growth and on-the-job training
  • Employee discounts and recognition programs
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