Part-Time Security Supervisor

The Shed•New York, NY

3h•$25•Onsite

About The Position

The Shed seeks a Part-Time Security Supervisor to monitor and operate the Security Command Center and supervise front-line security officers. Reporting to the Security Manager, the Part-Time Security Supervisor will be responsible for ensuring a safe and secure venue for all staff, visitors, and performers at The Shed. This includes the operation of a Security Command Center, coordination of daily security operations, and supervision of building and event staff. This is a full-time, non-union, hourly position.

Requirements

Candidate must be available to work daytime, evening, and overnight shifts as requested
High school diploma or equivalent required
Two or more years of experience supervising and leading subordinates
Be in possession of a NYC Fire Guard License or be able to obtain to attain (F04), within 60 days of employment, and Supervision of Fire Alarm Systems License (S-95) within 90 days of employment
Strong interpersonal and communication skills (written and verbal English)
Basic computer skills, including Microsoft Office applications and email
Ability to multitask and perform under pressure
Ability to establish and maintain working relationships with building personnel, guests, visitors, clients, and vendors
An understanding of all the rules of law and the relevant penal codes
Must have strong teamwork etiquette
Must be able to adapt to changes in assignment per event
Must maintain a high standard of grooming
Ability to maintain visitor, staff, and company confidentiality
Tasks are performed with moderate supervision

Responsibilities

Supervise and assign staff for appropriate shifts, positions, breaks, and necessary equipment
Work in coordination with Visitor Services, Production, Programming, Special Events, and all associated departments for the smooth operation of events
Communicate and coordinate security and event activity with surrounding property management security and operations personnel
Train staff in basic guest services and security skills. Actively monitor staff interactions with Shed visitors, clients, artists, and staff to ensure a safe, secure, comfortable experience for all
Provide leadership and guidance while serving as a mentor/coach to staff
Provide timely, appropriate feedback to staff on performance, both positive and corrective; effectively communicate escalated employee issues to Security Management team
Administer appropriate counseling and disciplinary documentation as needed to ensure compliance with Shed policies
Responsibility for the performance and conduct of the entire security team assigned to the deployment
Exhibit leadership qualities, motivate staff, and lead by example
Conduct equipment inspections and inventory (hand wands, radios, CCTV)
Assist with updating standard operating procedures (SOPs)
Knowledgeable of building’s fire alarm systems, access control, and visitor management systems
Resolve escalated security situations, providing appropriate warnings and complete ejections and/or arrests if warranted or necessary
Ensure enforcement of and compliance with Shed policies at all times
Assist with directional and informational inquiries. Serve as escalation point for complaints/issues
Appropriately document all major and minor incidents
Represent The Shed and the Security Department in an exemplary manner
Apply principles of logical thinking to a wide range of intellectual and practical problems to successfully perform and direct varied and complex tasks
Perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composure