About The Position

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests.

Requirements

  • High School Diploma
  • Must be certified security officer by the state of Virginia
  • Minimum of at least 1 year experience in customer-service related field
  • Valid driver's license without major violations
  • Flexibility to work after hours and weekends, as needed
  • Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
  • Strong sense of urgency
  • Strong problem-solving, time management and communication skills
  • Must be highly credible and trustworthy, and operate with high degree of integrity
  • Must hold oneself and others accountable and strive for a high level of excellence
  • Must have a positive, can-do attitude and be able to fuel growth and innovation
  • Must be customer-focused and results-oriented
  • Must want to continuously learn and develop
  • Exceptional oral and written communication, active listening, and organizational skills
  • Ability to establish strong working relationships with others in team setting
  • Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
  • Self-directed and able to work independently, with minimal supervision

Responsibilities

  • Complete hourly patrol route of the property using the security system
  • Access control for guests, tenants and vendors
  • Ensure no property is being damaged
  • Conduct routine foot patrols in and around building
  • Perform other duties as assigned
  • Observation and reporting of safety
  • Issue Banning notices to rule violators
  • Maintain file for Ban Notices and notify management when necessary
  • Maintain the appearance of the two plaza kiosks
  • Enforce the 'no dogs on the plaza' policy
  • Keep updated information (e.g., Kiss N Ride, Contact Phone #'s, Rules of Conduct) and communicate to guests as needed
  • Report any unknown work that is occurring at the property to management
  • Notify Park X, Commercial property management, and Residential property management of any illegal parking on the plaza
  • Communicate to guests that fire access areas must remain accessible for fire trucks and ambulances
  • Close loading dock doors as needed
  • Report any concerns to management
  • Assist the Marketing team before, during, and after events as needed at Reston and Loudoun Station
  • Manage the valet at Reston Station; ensure that cars are not being parked on the plaza or on the down ramp
  • Ensure that the plaza marketing plan is followed for special events at Reston Station
  • Manage traffic coming onto the plaza and keep it moving at Reston Station
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