Part-Time Sales Lead - Lee Wrangler Outlet

Kontoor Brands, Inc. • Tempe, AZ

1d • $16 - $18 • Onsite

About The Position

Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. Job Posting: Key Responsibilities: Sales and Supervision: Follows direction of store management team to maximize store sales and achieve store sales goals. Supports an environment of productivity by leading the customer engagement on the sales floor. Acts as manager on duty (MOD) when the only member of management in the store. Brand Experience/Customer Service: Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as responding to and addressing all customer concerns quickly when acting as Manager on Duty. Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products. Greets each customer. Actively engages customers on the sales floor by asking open-ended questions. Assists customer in the fitting room. Suggest the best products for the customers’ needs. Operations, Loss Prevention, and Safety: Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager. Delegates tasks to associates as needed to maintain operational excellence. Reacts quickly to all customers and associate injuries and partners with Store Manager and Human Resources. Visual Merchandising: Ensures visual merchandising standards for the store are maintained. Human Resource Management: Regularly communicates any associate concerns directly to the Store Manager. Supports the Open-Door Policy. Store Culture: Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. Continuously looks for ways to make the store sustainable and recognizes the impact the store has on the environment. Embraces the purpose, mission, and values of the company and is willing to make changes as directed by a member of management.

Requirements

• Must be 18 years of age or older.
• 1+ years of retail experience preferred.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Ability to stand during scheduled shifts for up to 8 hours.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Nice To Haves

• 1+ years of retail experience preferred.

Responsibilities

• Follows direction of store management team to maximize store sales and achieve store sales goals.
• Supports an environment of productivity by leading the customer engagement on the sales floor.
• Acts as manager on duty (MOD) when the only member of management in the store.
• Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as responding to and addressing all customer concerns quickly when acting as Manager on Duty.
• Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products.
• Greets each customer.
• Actively engages customers on the sales floor by asking open-ended questions.
• Assists customer in the fitting room.
• Suggest the best products for the customers’ needs.
• Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
• Delegates tasks to associates as needed to maintain operational excellence.
• Reacts quickly to all customers and associate injuries and partners with Store Manager and Human Resources.
• Ensures visual merchandising standards for the store are maintained.
• Regularly communicates any associate concerns directly to the Store Manager.
• Supports the Open-Door Policy.
• Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
• Continuously looks for ways to make the store sustainable and recognizes the impact the store has on the environment.
• Embraces the purpose, mission, and values of the company and is willing to make changes as directed by a member of management.

Benefits

• 401(k) with company matching
• Employee assistance program
• Employee discounts
• Flexible schedule
• Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed