Part Time Sales Associate

Ring's End•Madison, CT

14d•Onsite

About The Position

Part Time Customer Service / Sales Associate Ring's End, Inc. is seeking a determined part-time Customer Service / Sales Associate (Mondays, Thursdays and Saturdays) in Madison , CT in order to keep our retail operations running smoothly. This position earns a competitive pay and is eligible for great benefits , including traditional and Roth 401K, 3% 401K safe harbor company contribution, various medical insurance plans, FSA & DCA, employee discounts on our products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program. If this retail opportunity sounds like the right job for you, keep reading ! Are you a hard worker who genuinely cares about your customers and will go out of your way to make them happy? Are you interested in teaming up with an established building material retailer to fortify your skills ? If yes, complete our initial 3-minute, mobile-friendly application for this Customer Service / Sales Associate position because we want to meet you! ABOUT RING'S END INC We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners. Our growth and success are due to our team of professionals. We employ the best team in the industry, ensuring we maintain a diverse and evolving work environment that values cooperation and teamwork . We look for innovation and continuous improvement in everything we do. We're looking for more to join us! A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE In this retail role, you are responsible for profitability and customer satisfaction in our stores. As our ambassador, you interact and assist our customers with a smile. You correspond with regular customer contacts and also potential customers, promoting the sale of Ring's End products and services. Sometimes you have to handle instances of consumer dissatisfaction and specific customer complaints, but you do it fairly and promptly. From scheduling deliveries to following up, you are busy every shift. You guide and advise clients on their building material inquiries, answer phones and emails, keep inventory organized, and anything else you can to help. You feel accomplished using your knowledge and skills to help our clients!

Requirements

Ability to be flexible and adaptable to changes
Exceptional customer service and problem-solving skills
Ability to work on point-of-sale software as well as various other vendor and quoting software
Firm grasp of basic mathematical functions
positive attitude that contributes to a high company morale
goal-oriented and self-motivated
connect with our customers and build strong relationships
effective communicator
present yourself professionally

Responsibilities

responsible for profitability and customer satisfaction in our stores
interact and assist our customers with a smile
correspond with regular customer contacts and also potential customers, promoting the sale of Ring's End products and services
handle instances of consumer dissatisfaction and specific customer complaints fairly and promptly
scheduling deliveries
following up
guide and advise clients on their building material inquiries
answer phones and emails
keep inventory organized