Part-Time Sales Associate

Cloud9 Cannabis • Schaumburg, IL

177d • $16 - $16

About The Position

Cloud9 Cannabis is seeking part-time Sales Associates for our dispensary in Schaumburg, IL. In addition to joining an incredible team, our team members will also enjoy tips, an hourly rate starting at $16 per hour, and weekly discounted samples that are valued up to $300! We also offer an employee discount of 30%! Our Sales Associates are responsible for providing exceptional customer service and developing rapport with our patients, vendors, services providers and staff. Sales Associates effectively communicate cannabis knowledge to patients and team members as well as recommend and help select the proper medicine depending on their individual needs. This is an exciting opportunity to be part of a start up cannabis organization that will continue to grow throughout the state of Illinois. This individual must be motivated, positive, and eager to assist our dispensary through startup operations.

Requirements

• Excellent oral and written communication skills.
• Customer service mindset where the needs of the customer/patient take precedent.
• Ability to critically think and problem solve without direction.
• High level of integrity.
• Exhibit a very high sense of urgency, well organized, possess a great attitude, be a team player and can build strong working relationships with all internal and external stakeholders.
• Accuracy and compliance.
• Fully embody the Cloud9 Cannabis culture.
• Team player that excels at connecting the dots.
• Flexible and agile; can remain calm despite many efforts running simultaneously.
• Eager to learn about a brand-new industry that is still being developed.
• Demonstrates strong collaborative skills, build trust and good working relationships with your colleagues and across functions.
• Ability to adapt to a fast-paced, entrepreneurial environment where flexibility, reliability and resourcefulness are key competencies needed for success.

Nice To Haves

• High school diploma/general education degree (GED) preferred or equivalent years of experience.
• Retail, cash handling and Point of Sales (POS) experience preferred, but not required.
• Prior experience in the cannabis industry preferred, but not required.
• Must be 21 years of age or older.
• Must be able to work weekends and some holidays.
• Ability to pass all required background checks as it pertains to Illinois cannabis laws.

Responsibilities

• Provide exceptional customer service in accordance with Cloud9 standards.
• Develop and maintain rapport with our patients, vendors, service providers and staff.
• Ensure patients’ concerns and questions are solved/answered promptly and efficiently, and communicate patients’ requests and problems to management when needed.
• Recommend, select and help locate the proper medicine for patient depending on their individual needs.
• Communicate the effects of different types of cannabis to patients clearly and effectively.
• Ensure strict controls to protect the organization's assets at the direction of management.
• Assist in processing and replenishing merchandise, and monitoring the floor’s inventory levels, as well as participating in inventory counts.
• Frequently maintain dispensary’s cleanliness (i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization)
• Maintain a positive work environment conducive to trust and respect.
• Maintain strictest confidentiality in compliance with HIPAA guidelines.
• Perform other related work as required

Benefits

• $16 per hour starting pay.
• Tips.
• Weekly discounted samples valued up to $300.
• 30% employee discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED