Part Time Sales Associate

United Bank • Huntington, WV

364d

About The Position

The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services on a daily basis and have the ability and desire to interact in a team environment and be willing to contribute to the team efforts.

Requirements

• High school diploma or equivalent.
• Successful completion of the Bank's in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales oriented professional demeanor.
• Excellent communication skills.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Strong interpersonal skills.
• Professionalism and confidentiality is essential.
• Ability to travel as business necessity arises to other branch locations.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Operate with accuracy and efficiency the appropriate core banking systems and a sales associate window.
• Accept deposits, verify cash deposits, endorsements and comply with Regulation CC requirements and bank deposit policies.
• Accept payments for all loans/lines of credit.
• Process the redemption of U.S. Savings Bonds.
• Process night depository, ATM and mail deposits, if applicable.
• Provide additional customer services including processing/issuance of official bank checks and credit card cash advances.
• Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits.
• Adhere to cash differences/controllable losses policy.
• Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash, and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits.
• Verify signatures and account ownership as required.
• Comply with all department and company policies, procedures and overall security.
• Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations.
• Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis.
• Ensure delivery of excellent customer service throughout the Bank by adhering to sales and service standards.
• May be responsible for branch opening/closing procedures.
• May escort customers to safe deposit boxes in accordance with the Bank's safe deposit box policy and security procedures.
• May assist in opening/closing of branch vaults under dual control.
• As needed, order, receive, verify, and distribute cash in accordance with bank policy.
• Promote and maintain positive relationships with all internal and external customers.
• Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow.
• Responsible for keeping current and being knowledgeable in order to communicate the Bank's products and services to clients.
• As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours.

Benefits

• Inclusive culture that celebrates diversity of thought, backgrounds, and experience.
• Commitment to nurturing an inclusive culture.

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees