About The Position

At Ace Hardware, we pride ourselves on providing excellent customer service and creating a welcoming environment for our team members and customers. If you're a team player with a passion for retail and customer service, we'd love to hear from you! The primary responsibilities of the Sales Associate & Cashier position are to provide outstanding customer service, process transactions accurately, assist with merchandising, and support the store management team. This position requires availability for closing shifts (store closes at 7 PM) and working every other weekend.

Requirements

  • Must be at least 16 years old.
  • Willingness to learn about hardware products and services.
  • Retail experience preferred, especially in customer service or cashier roles.
  • Sales and marketing experience is a plus.
  • Basic computer skills, including experience with retail systems (knowledge of MS Word and Excel is a plus).
  • Strong interpersonal and communication skills.
  • Exceptional organizational ability, attention to detail, and multitasking skills.
  • Ability to work collaboratively in a team environment.
  • Willingness to work flexible hours, including evenings and weekends, as required.

Responsibilities

  • Delivering exceptional customer service by following the S.A.L.E.S process and meeting mystery shop standards.
  • Operating the cash register accurately and efficiently, processing all transactions with care.
  • Maintaining awareness of promotions, advertisements, and Ace Rewards program benefits to inform and assist customers.
  • Assisting with restocking, organizing, and maintaining merchandise and store cleanliness standards.
  • Participating in team meetings, daily huddles, and contributing to a positive work environment.
  • Ensuring the safety and security of the store by being vigilant about shoplifting activity and maintaining a safe workspace.
  • Supporting the team with receiving and processing new shipments and keeping the back stock area organized.
  • Aiding customers in locating merchandise in-store and online and assisting with special orders.
  • Encouraging customers to sign up for the Ace Rewards program.

Benefits

  • Part-time position with required availability for every other weekend and closing shifts.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Building Material and Garden Equipment and Supplies Dealers

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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