Part Time Retail Consignor Specialist - SoHo

The RealReal • New York, NY

405d • $41,704 - $49,546

About The Position

The Retail Consignor Specialist is a vital role at The RealReal, focused on enhancing the in-store consignor experience. This part-time position requires a commitment of 25 hours per week, including evenings, weekends, and holidays. The ideal candidate is client-focused, adaptable, and passionate about sustainable luxury fashion, contributing to the company's mission of promoting sustainable practices in the retail space.

Requirements

• 1+ year of experience working in retail or customer service.
• A positive, friendly demeanor with the ability to represent the TRR brand with integrity and professionalism.
• Genuine passion and enthusiasm for the customer experience.
• Self-motivation and a drive to achieve results.
• Exceptional attention to detail and organizational skills.
• Adaptability and openness to change.
• Receptiveness to feedback to improve performance.
• Ability to quickly learn and master new technological tools.

Nice To Haves

• Proficiency with Google Suite and Salesforce.

Responsibilities

• Educate consignors on The RealReal's mission of sustainable fashion and business structure.
• Build brand loyalty by delivering a best-in-class customer experience.
• Clearly communicate the consignment process and set proper expectations with consignors during drop-off.
• Carefully review and process all items for shipment, ensuring they meet TRR quality standards.
• Ensure product is handled to the highest quality standards.
• Perform other duties as assigned.

Benefits

• $250/month bonus (at target)
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• 10 Paid Holidays

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed
• Number of Employees: 101-250 employees