Part Time Residential Assistant

Riverstone Communities • Cocoa, FL

83d • $14 - $18

About The Position

We are currently seeking a Part Time Resident Assistant for our Sunrise Mobile Home Park located at 799 Clearlake Road Cocoa, FL 32922. This position is ideal for individuals who are rule followers and want to help others increase the values of their homes. The role involves being active in the community, inspecting homes, and ensuring compliance with community rules and regulations.

Requirements

• Bilingual in Spanish Preferred
• 1-2 years of experience within customer service, preferably in compliance related matters
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Executes on tasks efficiently and meets necessary deadlines
• Strong attention to detail
• Sets high standards for themselves and for our residents
• Strong written, oral, interpersonal communication skills, including telephone skills/etiquette
• Willingness to learn new computer platforms to get the job done
• Willingness to read and understand rules and regulations and standards of the community and company

Responsibilities

• Issue resident violations daily and follow up with correction of the violations weekly based on home standards
• 90% being outside (in all weather conditions) in the community inspecting homes - 10% in office completing administrative work
• Provide exceptional face to face resident customer service, discussing violations in detail
• Firmly enforce company policy and processes
• Ensure 100% resident compliance with all community rules and regulations
• Ensure 100% compliance with all resident violations
• Reach a 95% customer satisfaction rate
• Maintain an organized and productive office space 100% of the time

Benefits

• Salary: $14.00-$18.00 per hour
• 401(k) retirement plan, with a company match
• 11 Paid Holidays Off (prorated based on average amount of hours worked), which includes getting your birthday off
• Paid Time Off (PTO) and Wellness PTO
• A schedule that is flexible to your needs and the needs of the property
• Ongoing training and internal growth opportunities
• A workplace that CARES about their team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees