Part Time Relationship Banker

Comerica • Utica, MI

372d

About The Position

The Part Time Relationship Banker at Comerica is responsible for enhancing the success of Retail Banking Centers by being a trusted resource for customers. This role involves conducting marketing activities to identify customer needs, providing solutions to drive revenue growth, and ensuring a customer-centric experience while adhering to operational objectives. The position supports Banking Centers within the District and may require occasional Saturday work.

Requirements

• Strong communication and interpersonal skills.
• Ability to engage with customers and provide exceptional service.
• Knowledge of consumer and small business banking products and services.
• Experience in marketing and customer relationship management.
• Understanding of compliance and operational risk management.

Nice To Haves

• Experience in retail banking or financial services.
• Familiarity with digital banking solutions.
• Ability to work in a team-oriented environment.

Responsibilities

• Execute proactive marketing activities for customer attraction, retention, and expansion.
• Complete assigned daily planning activities.
• Provide effective customer onboarding and engagement, strengthening new customer relationships.
• Act as a digital ambassador to transition customers to digital solutions.
• Initiate quality financial wellness conversations to enhance customer relationships.
• Support consumer portfolio management efforts to retain and expand the customer base.
• Assist in community awareness events to increase bank outreach and foster new business relationships.
• Utilize customer relationship management tools effectively.
• Ensure compliance with applicable laws and regulations, and Comerica's policies and procedures.
• Complete necessary compliance-related training.
• Control and mitigate losses by following policies and procedures.
• Engage in Banker Readiness by developing knowledge of consumer and small business products and services.
• Lead banking center activities in the absence of the Banking Manager.
• Educate and fulfill customer requests, both routine and complex.
• Resolve customer complaints and deepen existing relationships.
• Follow defined customer experience guidelines to enhance customer interactions.
• Complete Comerica Platform Training Program successfully.
• Provide remarkable customer service through all customer interactions, including opening new accounts and problem resolution.
• Perform routine Teller transactions as needed.
• Maintain customer confidentiality and protect bank operations.

Benefits

• Career Growth -- promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time Employees
• Health, Dental, Vision insurance
• 401k match
• Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed