The position involves greeting and receiving patients while monitoring provider schedules as primary functions. Additionally, the role includes performing a variety of routine front desk clerical tasks.
Greet visitors at the front desk, determine the nature of business, and notify the appropriate person of their arrival.
Greets and registers patients.
Collect any monies due at the time of service.
Update all required information in the EMR system.
Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
Assist patients who come to pick up prescriptions.
Maintain tidiness of front desk workstations and reception area.
Balance payments to reconciliation report.
Assist in stocking work area with supplies.
Perform a variety of clerical duties pertinent to the department.
Protect the confidentiality and security of health records and health information.
Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.
High School Diploma or G.E.D.
Medical office experience and 2 years of customer service experience a plus.