Part-Time Recreation Aide - Member Services (Evening/Weekends)

City Of Frisco • Frisco, TX

399d • $29,892 - $41,849

About The Position

The Part-Time Recreation Aide - Member Services position at the City of Frisco involves providing customer service and support for various recreational activities and programs. The role includes monitoring participant activities, issuing equipment, and ensuring compliance with health and safety regulations. This position requires working evenings and weekends, particularly during special events, and is essential for maintaining a positive experience for all facility users.

Requirements

• Must be at least 16 years old (18 years for specific responsibilities at the Frisco Heritage Center).
• Must pass a pre-employment drug screen, criminal background check, and MVR check, if applicable.
• May be required to possess a valid State of Texas Driver's License.
• Knowledge of customer service practices and procedures.
• Knowledge of computers and related equipment, hardware, and software.
• Knowledge of City policies and procedures.
• Knowledge of money handling practices and procedures.
• Skill in oral and written communications.
• Skill in monitoring departmental health and safety policies and procedures.
• Skill in resolving customer complaints and concerns.
• Skill in implementing departmental rules, procedures, and objectives.

Responsibilities

• Provides customer service to all participants in activities and programs at area of assignment.
• Processes guests with activity registration and facility rentals for programs and services in accordance with department software.
• Promotes all facilities, programs, and services when in contact with Members and Guests.
• Responds to inquiries and complaints related to programs, services, and special events.
• Distributes equipment to customers and cleans assigned areas and equipment.
• Opens and closes facilities according to established policies and procedures.
• Monitors facility activities for participant compliance with health and safety rules.
• Prepares accident and/or injury incident reports when required.
• Attends training and meetings as required.
• May be required to work extended hours including evenings, weekends, and holidays for special events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: No Education Listed