Part Time Receptionist

ESSPerth, WA
2d

About The Position

We are seeking an experienced, professional and service-focused Receptionist to deliver high-quality reception, administrative and Member Lounge services. This role is critical to ensuring a consistently positive experience for members, clients, guests and staff, while supporting the efficient and compliant day-to-day operation of the office. Working Wednesday to Friday, you will act as the first point of contact and will be responsible for maintaining a well-organised, responsive and professional office environment. Your remit will be broad and will include:

Requirements

  • Previous experience in reception, face-to-face customer service or office administration within a professional environment.
  • Strong administrative capability, with high attention to detail and accuracy.
  • Experience working with a diverse range of stakeholders, ideally within a membership-based or professional organisation.
  • Excellent time management, organisational and prioritisation skills.
  • Strong written and verbal communication skills.
  • A proactive, solutions-focused and flexible approach to work.
  • The ability to manage multiple priorities in a fast-paced environment.
  • Experience supporting meetings, events and office facilities.
  • Confidence using office systems, AV equipment and business technology.
  • Intermediate proficiency in Microsoft Word, Excel and Outlook.

Responsibilities

  • Providing professional reception and switchboard services to members, visitors and colleagues.
  • Managing shared inboxes and responding to enquiries in a timely and professional manner.
  • Coordinating meeting room and video conference bookings, including room setup, catering and equipment arrangements.
  • Managing incoming and outgoing mail and deliveries.
  • Providing accurate and timely office administration support, including purchase orders, invoicing and record management.
  • Implementing and maintaining office security and visitor management procedures.
  • Liaising with building management and contractors regarding facilities and maintenance matters.
  • Managing inventory and ordering office supplies and equipment.
  • Supporting internal events, programs and operational initiatives as required.
  • Assisting with employee onboarding, office inductions and the management of workplace amenities.

Benefits

  • Hybrid/flexible working arrangements.
  • Access to salary sacrificing and salary continuance (income protection) insurance.
  • Personal wellbeing support through AICD’s robust employee assistance program for you and your immediate family.
  • A solutions focused, and collaborative organisation that celebrates a ‘One Team’ culture.
  • The AICD, is committed to developing its people through a capability framework and ongoing professional development plan.
  • We support your career through access to our education platform with a wide range of training courses and webinars, professional coaching, and external education support.
  • An opportunity to contribute to an organisation that is widely respected and considered the ‘gold standard’ of governance, policy, and leadership.
  • An opportunity to attend highly sought-after events with influential speakers.
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