About The Position

Are you an outgoing sales and customer service oriented person who wants to really participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment? Our company is seeking a self-motivated, entrepreneurial minded individual with great customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving day to day problems.

Requirements

  • Previous experience in customer service or retail sales required.
  • Proficient telephone skills are critical.
  • Candidate must be able to work weekends.
  • Strong Customer Service Skills/Experience
  • Strong Sales Skills
  • Pre-employment background check will be conducted.
  • Must Speak Fluent English
  • Must have a valid Driver License.

Nice To Haves

  • Apartment, Hotel, Retail or Self-Storage experience helpful but not necessary.
  • Strong computer skills a plus.

Responsibilities

  • Property and facility units upkeep including grounds keeping and housekeeping
  • Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting.
  • Collection of all rent, fees and other monies owed to the business on a daily basis.
  • Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly and other requested reports.
  • Send required tenant legal notices.
  • Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files daily.
  • Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
  • Maintain empty storage spaces clean and ready to rent on a daily basis.
  • Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e. telephone support centers as prescribed by Employer.
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