Part-Time Program Events Assistant

BIG BROTHERS BIG SISTERS OF GREATER•Kansas City, MO

1d•$18 - $18•Onsite

About The Position

TOGETHER, WE ARE DEFENDERS OF POTENTIAL: In a world of causes, we make a difference by creating professionally supported, one-to-one Matches for kids and teens who want to realize their full potential. Over 1,200 Matches (Bigs & Littles) are building life-changing friendships in Kansas City through the power of one-to-one mentoring. Research proves that children enrolled in the program receive better grades, are more likely to graduate high school, and have improved relationships with family and friends. For more information on the BBBSKC program, visit bbbskc.org. Big Brothers Big Sisters is over 100 years old and operates in all 50 states and in 12 countries across the world. Big Brothers Big Sisters Kansas City (BBBSKC) has been recognized as a leader in the non-profit industry and in the national BBBS network, winning the National Large Agency of the Year Award four times and the Quality Award every year since 2015. Other recognition includes NAIA Company of Character, Non-Profit Times Best Non-Profit to Work for in America, Independent Magazine’s Best Non-Profit Events, NP Connect’s Marketing Awards, Hispanic Chamber Organization of the Year award. Located in the heart of Kansas City, MO, BBBSKC is headquartered in the Crossroads in a state-of-the-art facility that offers ultimate visibility, access, collaboration workspaces, one of the best views in the city from our rooftop deck and the ability to host hundreds of people each week at one of our events, Match activities or trainings in our theater or event space. In addition to being a top-notch place to come to work, the culture inside the office is unmatched. BBBSKC lives by core value statements, an open-door leadership policy, a generous paid time off plan, excellent benefits, competitive salary, extraordinary parenteral/maternity leave, opportunities for the staff to participate in committees and task forces, a commitment to diversity, equity and inclusion, a work hard/play hard mentality that leads to regular employee appreciation events and team bonding opportunities. When staff are asked their favorite part about working for BBBSKC though, most of the time it comes back to the mission. Each employee knows how their role is impacting others in our community and they personally are helping defend potential for kids in Kansas City and that is empowering and rewarding for all our team members. POSITION SUMMARY Reporting to the Manager Unmatched Potential and Match Activities and the Manager of Big Futures, the Program Activities Assistant is a part-time position that supports the tracking, planning, and execution of fun, engaging, and meaningful activities for Bigs and Littles (Matches). This role will work to enhance the match experience, foster connection, and promote long-term engagement in the BBBS program. ABOUT YOU We are seeking a highly organized, detail-oriented professional who enjoys heavy administrative work and supporting the backend structure of events. This individual manages time and tasks effectively, works independently while following established systems, and proactively solves problems with strong reasoning skills. Experience with administrative systems such as CRMs, Excel, task management platforms, and scheduling tools is preferred, along with a background in event operations, system building, and general administrative support. The ideal candidate is also comfortable working with children and has experience in environments such as babysitting, schools, daycare, or youth programs. Strong customer service skills and a professional, dependable approach are essential to ensure smooth operations and positive client experiences.

Requirements

Strong organizational skills and attention to detail
Excellent communication and interpersonal abilities
Comfortable using or learning platforms like Salesforce, Notion, and Band
Experience using Microsoft Office applications (Word, Outlook, Excel)
Ability to manage multiple tasks and deadlines
Passion for youth development and the BBBS mission
Availability to support evenings or weekend events

Nice To Haves

Experience in event planning, youth programming, or nonprofit work
Familiarity with CRM systems
Comfortable with digital communication tools and online community engagement

Responsibilities

Communicate and schedule with Bigs and Guardians regarding events, ticket opportunities, and resources.
Serving as a point of contact regarding RSVP confirmation/cancellation, questions/concerns, and other match activity/resource needs
Communicate with Matches: engage with Bigs and Littles via the Band app, Acuity, Messaging, and email to promote upcoming events, share updates, and answer questions
Event creations and management enter and manage all match activity events in Salesforce, including logistics, attendance tracking, and follow-up
Maintain public resource hub: regularly update and organize the BBBS public Notion page to ensure matches have access to current activities, community resources, and event information.
Navigate and post on the public BBBSKC Resources, Deals & Discounts, Big Futures, and Match Activities Notions
Coordinate donation opportunities: create and manage donation opportunities when ticket or in-kind donations are received, ensuring equitable and timely distribution to matches
Support event execution: assist with setup, registration, on-site support, and breakdown for matched and unmatched events as needed
Create, share, and use forms for RSVP and data collection purposes
Inventory, track, disburse and manage all ticketing functions
Work closely with Unmatched Potential, Big Futures, and other departments to align activity planning with agency goals and match needs
Cultivate relationships with volunteer mentors (“Bigs”) by providing scheduling support, event details, and access to exclusive resources and opportunities.
Oversee inventory management and organization of program supplies and promotional materials to ensure seamless operations.
Design, distribute, and manage digital forms for RSVP tracking and data collection, improving efficiency and accuracy in event planning processes.
Accurately enter, update, and maintain participant, mentor, and program data in Matchforce (Salesforce-based CRM for BBBSKC Big Futures, Match Activities, and Unmatched Potential), ensuring data integrity, timely reporting, and effective program tracking.