Part-Time Program Assistant, Social Science Division

Bellevue Community College•Bellevue, WA

28d•$21 - $28•Onsite

About The Position

The Program Assistant provides specialized administrative and programmatic support to the Dean and Division Operations Director (DOD) of the Division of Social Science. This position is responsible for coordinating and executing a wide range of tasks essential to the effective operation of the division's academic and administrative programs. Working under general supervision, the Program Assistant performs duties that require knowledge and experience specific to the division's programs. Responsibilities include managing logistics for meetings and events, maintaining program and division records, interpreting and applying institutional policies and procedures, and serving as a key liaison to students, faculty, staff, and the public. The role also involves supporting responding inquires, data management, and ensuring compliance with program requirements. This position requires strong organizational skills, attention to detail, and the ability to work independently while contributing to a collaborative team environment. A commitment to diversity, equity, and inclusion is essential, as the Program Assistant plays a vital role in maintaining a welcoming and student-centered academic community.

Requirements

High School Graduation or equivalent in a relevant field. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis.
Minimum two (2) years of progressively responsible experience in office, clerical, secretarial, or general administrative work, including at least one year of experience assisting clients or customers with inquiries, complaints, or problem resolution.
Effective written, verbal, and interpersonal communication skills that ensure direct and meaningful messaging with senior management, faculty, students, and other target audiences.
Demonstrated proficiency with Microsoft Office 365, Outlook, SharePoint, Word, Excel, Teams, and PowerPoint.
Demonstrated experience using Adobe Sign for creating, managing, and tracking electronic signatures on official documents.
Strong diplomatic and interpersonal skills, with the ability to establish and maintain cooperative relations with diverse individuals and groups and foster a welcoming and inclusive environment.
Demonstrated ability to maintain cooperative working relationships and preserve confidentiality.
Demonstrated effective organizational, time-management, and administrative support skills.
Demonstrated effective listening and problem-solving skills, a proactive approach to overcoming challenges, and the ability to be a self-starter.
Flexible and adaptable, with the capacity to work independently and collaboratively.

Nice To Haves

Associate's degree in Social Sciences, Humanities, Marketing, Communication, or Business Administration from an accredited institution. Formal education will substitute year-for-year for experience.
Demonstrated experience using Qualtrics for designing, distributing, and analyzing surveys.
Demonstrated ability to perform complex tasks utilizing SharePoint.
Experience authoring/publishing newsletters.
Demonstrated ability to work with diverse colleagues and students in a collaborative and inclusive environment.
Familiarity with learning management systems and educational technology platforms that support inclusive and accessible learning experiences.
Familiarity with educational enterprise resource planning database and tracking systems.
Experience in event planning and coordination, with a focus on creating inclusive and welcoming environments.
A willingness to learn and a good service ethic.

Responsibilities

Serve as the primary point of contact for the program and for current and potential students; provide accurate information regarding program policies and appropriate contacts, advising procedures, course offerings, and college resources.
Respond to general advising inquiries; assist students with appointment scheduling and referrals to appropriate advisors or campus services.
Coordinate and support the planning, organization, and execution of division operations, meetings, retreats, conferences, and special events; manage logistics and serve as the main contact for event-related inquiries.
Promote program and division activities on campus and with external organizations; serve as a liaison to other departments and community partners.
Identify and resolve routine issues by providing options, fulfilling services, and applying knowledge of college policies and procedures; refer unresolved or complex matters to appropriate contacts.
Prepare, edit, and distribute a variety of communications, including meeting agendas, minutes, newsletters, announcements, ensure accuracy, clarity, and consistency in all published materials.
Establish and maintain accurate electronic and physical filing systems, including archival records for syllabi and equipment inventory.
Review and where appropriate edit documents for accuracy and compliance prior to publication, including syllabi, promotional materials, and web content.
Support faculty with instructional and administrative needs; provide information on processes, facilitate communication and access to resources.
Collaborate with faculty and staff to create and distribute promotional materials using Microsoft Word, Publisher, PowerPoint, and other tools.
Coordinate classroom reservations and space usage; support renovation and remodeling projects for instructional and administrative areas.
Post class cancellation notices and ensure timely communication of schedule or room changes.
Perform advanced word processing and data management tasks, including mail merges, formatting documents, and integrating text with graphics, spreadsheets, and databases.
Perform other related duties as assigned to support the division¿s goals and operations.