Part Time Personal Shopper

Harris Teeter • Purcellville, VA

78d • $14 - $20

About The Position

Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, direct that person to department management or the manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. Is responsible for nearly every aspect of the Personal Shopper program, from downloading internet orders to loading customer vehicles. During down times, the Order Selector also performs the duties of bagger and/or cashier.

Requirements

• Must be at least 18 years of age.
• Excellent communication and interpersonal skills.
• Willingness to participate in required training.
• Ability to read and comprehend simple instructions and correspondence in English.
• Ability to write simple correspondence in English.
• Ability to perform basic mathematical operations.
• Ability to apply commonsense understanding to carry out instructions.
• Valid Driver's License and must be bondable.

Responsibilities

• Demonstrate the highest level of customer service.
• Follow through on customer requests and contact the manager-on-duty if unable to fulfill a request.
• Maintain focus on customer service and bagging orders.
• Greet every customer and accompanying family members.
• Thank customers for shopping with us.
• Download and shop internet orders following all policies and procedures.
• Operate Point of Sale Register and bag orders per policy.
• Stage orders and load grocery orders.
• Complete all required paperwork and communicate with customers and store associates.
• Present a clean, neat, and tasteful appearance according to company policy.
• Report for work on time and notify management of any absences or lateness.
• Communicate in English with customers and fellow associates.
• Inform management of any issues with advertised items or prices.
• Perform fixed activities when business is light.
• Adapt to various situations and adjust to shifting priorities.
• Assist fellow associates with their tasks.
• Comply with Health Department requirements and sanitation procedures.
• Follow all safety regulations and report any hazards.
• Handle chemicals according to safety guidelines.
• Establish a working environment of trust, respect, and integrity.
• Support and assist fellow associates.

Benefits

• Pay Transparency: $14.05/hour to $20.10/hour based on experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees