Part-Time Patient Care Coordinator - Huntington Beach, CA

CQ Partners • Huntington Beach, CA

98d

About The Position

We are seeking an enthusiastic Part-Time Patient Care Coordinator to join our team at Seaside Audiology. As the primary point of contact for our patients, you will play a pivotal role in ensuring exceptional customer service from the moment they step in until their departure. Your responsibilities will include managing administrative tasks, scheduling appointments, and providing invaluable support to our patients. If you are passionate about delivering outstanding patient care and possess strong organizational skills, we invite you to apply for this position. The position is in Huntington Beach, CA. The hours are Tuesday and Thursday – 11AM-5PM.

Requirements

• Strong interpersonal skills with a focus on customer service and problem-solving.
• Proficiency in organizing tasks and managing multiple priorities effectively.
• Detail-oriented approach with the ability to maintain accuracy in documentation.
• Previous experience working in a medical office and/or front desk experience is a plus.
• High School Diploma or equivalent.

Responsibilities

• Create a welcoming atmosphere for our patients.
• Prioritize and respond to phone messages promptly, demonstrating excellent phone etiquette.
• Greet, assist, and guide patients with professionalism and empathy.
• Schedule appointments efficiently while adhering to scheduling protocols.
• Exercise discretion and confidentiality in handling patient information.
• Generate and present reports on a daily, weekly, monthly basis as required.
• Adhere to safety and infection protocols at all times.
• Uphold confidentiality standards regarding patient information and business operations.
• Update and maintain accurate patient records, including insurance and demographic details.
• Facilitate paperwork completion for new patients, adhering to HIPAA guidelines.
• Document detailed notes in the Electronic Medical Records (EMR) system for all patient interactions.

Benefits

• Training provided.
• Competitive hourly rate based upon experience.
• Supportive and collaborative team environment
• Casual attire for office.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees