Part-Time Patient Care Coordinator (Front Desk) - Port Charlotte, FL

CQ Partners • Port Charlotte, FL

91d

About The Position

Delta Hearing is a privately-owned Audiology practice in Port Charlotte, FL. We have been serving the community for many years and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible. We pride ourselves on building personal connections with our patients, and always providing the highest level of hearing care. We are looking for someone who wants to be part of a warm and caring team to provide exceptional patient experience! The patient care coordinator is the first point of contact for the patients, creating a warm, welcoming first impression is essential. We want you to bring your passion, skills, and drive to help patients while creating “wow” experiences at every visit! Schedule/ location: Port Charlotte-Part-Time, hours are Wednesday – Friday 8:30AM – 5PM.

Requirements

• Good computer skills.
• Prior Medical Office experience is a plus.
• Ability to multi-task.
• Organizational skills.
• Excellent communication skills both verbal and written.
• Team player.
• Great patient care.

Nice To Haves

• Experience in a medical office setting.
• Candidates from Sarasota or Bradenton preferred.

Responsibilities

• Greet patients professionally face-to-face as well as on the phone.
• Schedule appointments.
• Check patients in and out, collecting payments as needed.
• Perform administrative office duties.
• Verify insurance and complete necessary paperwork to ensure that all hearing aids are delivered in a timely fashion for each appointment.
• Participate in ongoing training and development through weekly conference calls and onsite/offsite classes.
• Maintain patient privacy in compliance with HIPAA federal guidelines and practice policies.
• Execute the appointment reminder process with pre-calls at 24 and 72 hours prior to appointment.
• Manage database.
• Run daily, weekly, monthly reports.

Benefits

• Guaranteed hours and schedule.
• Paid time off.
• Competitive hourly rate based upon office/medical experience.
• Paid dental and vision insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees