Part-time Order Specialist

The Container Store • Saint Louis, MO

80d

About The Position

The Order Specialist is responsible for performing daily customer order management tasks that ensure timely, accurate processing of orders and organization of the stockroom. This position partners with the General Manager and Store Managers to ensure the stockroom is neat, safe and organized. This is a part-time, hourly, non-exempt position.

Requirements

• 2-5 years inventory experience preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure
• Proven communication and coaching skills
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

Responsibilities

• Pulls and prepares customer orders for pickup
• Evaluate customer orders each day for successful execution to meet the demand for Curbside Pick Up and Local Delivery requests
• Executes all daily tasks so that all orders are completed on time
• Communicates and follows up with customers on issues regarding their orders, all the way through resolution
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Maintains and down stocks the Elfa product area in the Stock room
• Performs daily locations audits on customers' orders
• Executes changes to staging locations and partners with Managers on updating Elfa Pull Sequence
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages
• Consistently maintains clear communication with Managers to seamlessly complete projects and to achieve sales goals

Benefits

• Rewarding pay to recognize the value you bring to the team
• Competitive health, dental, and vision plans to keep you and your loved ones well
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
• Unique '1equals3' website for easy access to your benefits information and company updates
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best
• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs) for full-time associates
• Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program for full-time associates
• Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes for full-time associates
• Hefty discount on products, including merchandise, custom spaces, and services, gift cards, and pet insurance for full-time associates
• Service awards and retirement gifts, recognition of employees who exemplify core principles, and recognition of exceptional daily contributions for full-time associates
• Participation in Employee Resource and Affinity Groups to connect, support one another, and celebrate cultural heritages

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees