Part-Time Operations Assistant
About The Position
Do you take pride in providing stellar customer service and helping others learn how to use new systems? Are you passionate about building community? Do you consistently go above and beyond, forming strong connections with people? Are you good with details, flexing your investigative side, and thinking critically about processes? LabCentral is seeking a part-time Operations Assistant. Reporting directly to the Longwood Life Lab Senior Manager, this role requires organizational skills, attention to detail, and willingness to provide high-quality customer service. You’ll be a great fit for this role if you have 1–2 years of experience in operations, administrative support, facilities coordination, or a similar role with a strong customer service component. Bonus points if you’re the kind of person who notices when the café is running low before anyone else does, enjoys keeping spaces organized and running smoothly, and doesn’t mind jumping in to solve problems on the fly. We’re looking for someone who is proactive, detail-oriented, and takes pride in creating a well-functioning, welcoming environment. Strong organizational skills and comfort with juggling multiple priorities are key. If you like being the person who keeps everything moving behind the scenes, this role is for you.
Requirements
- 1-2 years of experience
- Time management, organization, and decision-making skills
- Strong attention to detail
- Stellar customer service skills and anticipatory thinking to avoid issues before they arise
- Ability to build relationships with residents
- Work effectively both independently and collaboratively within a team environment
- Enjoy continuously learning, tackling whatever comes your way
Responsibilities
- Oversee café operations, including ordering, inventory management, and coordination of vendor deliveries
- Perform morning walkthroughs, maintaining conference rooms, and stocking cafés
- Assist with internal communications by creating and posting signage and weekly newsletters
- Serve as the Primary contact with Harvard Mailing Staff and manage incoming deliveries including temperature sensitive and urgent packages.
- Additional support as needed to support the Harvard team
Benefits
- Commuter Benefits: We fully cover the cost of a monthly MBTA pass to support your commute.
- Fantastic Work Environment: Be inspired by colleagues and residents, and work in vibrant spaces that are stocked with a variety of snacks. Plus, we offer in-house programming on thought-provoking and diverse topics!
- Community Perks: Access to a variety of wellness and local benefits, including discounted fitness classes and a community supported agriculture program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
