Part-Time Online Shopper (Click N Go)

Festival Foods-posted 12 months ago

Part-time • Entry Level

Kenosha, WI

Food and Beverage Retailers

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The part-time Online Shopper will be responsible for picking orders to guest satisfaction, returning to primary duties (Cashier, Bagger, etc.) following order fulfillment. Availability needed to be considered is Saturday and Sunday from 7 AM to 1 PM, with some weekday hours potentially available. As orders emerge, the Online Shopper will shop for Online Grocery Guests while providing only the best quality product in an organized and efficient manner.

Ability to work with all departments to communicate expectations.
Responsible for picking the product for guest's online orders ensuring that the freshest and highest quality products are selected.
Stage products in the optimal temperature zones and follow guest notes, both written and verbal.
Follow all processes set forth by Festival such as 'bagging as items are scanned' to ensure all items are bagged and accounted for properly.
Offer suitable substitutions when items are out-of-stock and record the reason for the out of stock on the handheld device.
Relay order information to guests as needed.
Assist with quickly retrieving orders from staging locations upon guest arrival.
Process payment and coupons, and load groceries into guest's vehicle while informing guest of any order modifications.
Maintain organization and cleanliness of the Online Grocery area, including staging areas in compliance with company procedures and policies.
Provide in-store and online support for guest inquiries as they relate to Online Grocery.
Report pricing, item location, and incorrect temperature discrepancies to appropriate parties.
Maintain a professional appearance at all times.
Utilize time management skills to efficiently organize schedule to handle numerous responsibilities and assigned tasks.
Work independently and make sound decisions based on the information provided.
Understand how to navigate and troubleshoot the online website.
Flexibility in daily activities; will be tasked with Online Shopper duties as orders arise and primary position.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Successfully obtain a liquor license.
Excellent verbal and written communication skills.
Self-starter with ability to work with minimal supervision.
Proficient in Microsoft Office, including Outlook, Excel, and Word.

15% off grocery purchases for you and your immediate household.
Hourly associates are paid weekly.
$1 premium per hour on Sundays and select holidays for part-time store associates.
Time and a half on Sundays and select holidays for full-time store associates.
Two weeks advanced scheduling.
Vision and dental insurance options for part-time and full-time associates.
3 weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP) and LEAPCare Care Coaches.
401(k) and Employee Stock Ownership Plan (ESOP) for retirement savings.

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