PART-TIME/ON-CALL NETWORK TEAM ASSOCIATE

Compass Group•Village of Port Chester, NY

3d•$25 - $27•Onsite

About The Position

As a Part-Time / On-Call Network Team Associate with the Rapport Network Team, you will serve as a key ambassador of the Rapport brand, providing high-level guest services and front-of-house support across multiple client sites throughout New York City. This mobile role requires flexibility, adaptability, and a professional demeanor as you travel to various locations to deliver seamless, on-site coverage based on operational needs. You will often be the first point of contact for clients, guests, recruits, and employees—creating a warm and welcoming environment while ensuring a secure and professional experience. Responsibilities may include reception services, guest escorting, switchboard operation, and administrative support. This role requires a high level of discretion, attention to detail, and the ability to maintain service excellence in fast-paced and varied environments. Please note: Hours are not guaranteed and are based on assignment availability. Travel within New York City is required.

Requirements

Prior experience in client service, reception, or hospitality-related roles.
Strong communication skills and a passion for delivering exceptional guest experiences.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to stand and walk for extended periods of time.
Must be comfortable working independently and adapting to new environments.

Nice To Haves

Some college or professional training in hospitality or related fields is preferred.

Responsibilities

Greet and acknowledge all guests with warmth and professionalism.
Anticipate and address guest needs, providing timely and attentive service.
Handle all guest service inquiries, including senior receptionist requests, with efficiency and care.
Monitor and process visitor registrations using centralized email inboxes and scheduling platforms.
Escort high-touch clients and VIP guests to their meeting destinations, ensuring a polished experience.
Promote a collaborative work environment through regular communication and coordination with on-site teams and departments.
Maintain a clean, organized, and professional front desk and reception area at all times.
Ensure a smooth arrival and departure experience for all guests, leaving a lasting positive impression.
Act as the first point of contact in the lobby for daily activity and emergency situations, remaining alert and responsive.
Take ownership of any service challenges in the lobby, resolving them directly or escalating appropriately.
Support various administrative tasks and perform additional duties as assigned.