Part-Time Office Support Clerk

Oakland County•Pontiac, MI

2d•$18 - $24•Onsite

About The Position

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward. For more information about Oakland County benefits and employee perks, please visit: https://www.oakgov.com/government/human-resources/benefits/new-hire General Summary $17.54 - $23.74 Are you an organized professional who enjoys helping the public while keeping office operations running smoothly? If you take pride in accuracy, communication, and supporting a busy team environment, this opportunity may be a great fit for you. What You’ll Do Perform office support duties of moderate complexity in a computer-based environment under direct supervision. Provide reception services and communicate with the public using tact, professionalism, and diplomacy. Search for and retrieve records using a computer system. Enter data and compare information to source documents to identify and correct errors or omissions. Prepare and format memos, labels, envelopes, and other office documents. Utilize Microsoft Office and department-specific software to complete daily assignments. Maintain accuracy and attention to detail while managing records and documentation. Apply knowledge of office procedures to recognize unusual deviations and take appropriate corrective action. Why You’ll Love It Here Play an important role in supporting the daily operations of a busy office. Interact with a diverse group of people while providing helpful and professional service to the public. Develop valuable administrative, technical, and organizational skills. Gain hands-on experience with specialized county and department software systems. Work in a collaborative environment where your accuracy and attention to detail make a real difference. Build a strong foundation for growth in administrative and public service careers.

Requirements

Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
Have had at least six (6) months of full‑time clerical work experience.

Nice To Haves

Coursework, training, and/or experience in office support methods and technology.
Ability to communicate with the public in a clear, polite, and courteous manner.
Reasonable knowledge of grammar, spelling, punctuation, and arithmetic.
Reasonable ability to follow oral and written instructions.
Reasonable ability to write legibly.
Reasonable skill and ability in operating a variety of office machines such photocopiers, computer printers and fax machines.
Reasonable ability to make routine decisions in accordance with departmental policies and procedures.
Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software.

Responsibilities

Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications.
Refers clients and forwards messages to proper parties.
Responds to various inquiries by phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information.
Confers with division personnel as needed to provide complete responses.
Composes and types general letters and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.
Inputs text and data to computer database forms using correct printed source documents or scanned bar code information.
Reviews information for accuracy and corrects as required.
Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings.
May scan and use bar code information to locate and track documents on the computer.
Schedules appointments or interviews by consulting a computer system or paper list, time schedule, or other record, or by contacting the appropriate parties.
Reviews and keeps an updated copy of reference listings of personnel and services available for referral.
Reviews fee listings, time/date/location schedules and facility available listings to obtain information for citizens or employees.
Addresses various forms, envelopes, packages, etc., using a personal computer and printer.
Sorts, opens, and distributes in‑coming mail and departmental materials.
Files various reports, documents, correspondence, etc., following standardized office procedures.
Operates various office machines such as fax, computer printers, duplicating equipment, and typewriters.
Utilizes current Countywide and/or department specific software to complete assignments.